Frequently Asked Deck Chair Questions
Customer satisfaction is very important to us and we encourage you to read the following questions and answers.
Q. How long does delivery take?
A. Delivery is within two to four business days providing that you place your order prior to 3pm.
Q. How much does the postage and packaging cost?
A. All orders are carry a £13.00 delivery fee.
Q. Do you post deckchairs abroad?
A. We currently ship to the UK Mainland only.
Q. Can I choose a delivery day?
A. We can not arrange an exact delivery date but orders are usually delivered within two to four working days.
Q. Can I choose a different delivery address, to my work for example?
A. We encourage you to arrange delivery at an address that you will be available for signature. We are unable to deliver without a signature.
Q. Do I need to be in to sign for the deck chairs when they arrive?
A. A signature must be available otherwise delivery can not be made.
Q. Can I order my deck chair over the phone?
A. Yes, ordering your deck chair over the telephone could not be easier. Simply call 0203 468 6231 to buy your deck chair now.
Q. Is it safe to use my credit/debit card online to pay for my deck chair?
A. We use a well known reputable payment processor called Paypal. When paying using Paypal we never ask for or have access to your card or billing details, only your name and delivery details, all of this information is handled by Paypal on their secure servers when this payment method is chosen.
Q. Will I get a confirmation after buying a deck chair from you?
A. Your order will be confirmed by email from Paypal and by email from us if you pay online or use our deck chair telephone order service.
Q. Where can I buy deck chairs?
A. We only sell deck chairs on line but we deliver your deck chair anywhere in the UK. So whether you want to buy deck chairs in London or deck chairs in Cornwall you can order them in one place safely and securely.
Q. Why does Paypal need to know my email address and phone number?
A. If there are any problems with your order it is important that we have valid contact details for you.